Backing up your business data is essential, but how do you know your backups are actually working? If you’re using DATTO backup solutions, regular checks are key to making sure your information is safe, secure, and ready to restore when you need it. In this guide, we’ll show you how to confidently review and verify your DATTO backups—whether you’re a business owner or an IT manager.
Why Regular DATTO Backup Checks Matter
DATTO Backup Solutions are a go-to for many Canadian businesses looking for reliable managed backup and disaster recovery. With a mix of cloud and local backups, plus powerful virtualization features, DATTO is designed to protect against everything from accidental file deletion to full-scale disasters. But even the best backup systems need oversight—just one missed backup could leave your business vulnerable.
Step 1: Log in to the DATTO Dashboard
Start by accessing the DATTO portal at https://portal.dattobackup.com. Enter your credentials to log in. Once you’re in, you’ll see a list of your active DATTO devices. Simply click on the device you want to review, and you’ll head to that device’s dashboard.
Step 2: Check Backup Status and Schedule
Look for the “Backup Status” area, which tells you at a glance if the last backup was successful, failed, or incomplete. It’s a good idea to familiarize yourself with your backup schedule, too—check under “Schedule” or “Backup Plan” to make sure your data is being backed up as often as you need.
Step 3: Review Backup Logs for Details
DATTO makes it easy to dig deeper with their “Logs” or “Reports” sections. Here, you’ll find detailed info on each backup job. Pay special attention to any warning or error messages—these could signal problems that need fixing right away. If you notice recurring issues, it might be time to bring in Unlimited Helpdesk Support or look into full Managed IT Services (Helpdesk).
Step 4: Verify Backup Integrity with Test Restores
Even if backups show as “successful,” always perform test restores to truly verify your data. Head to the “Restore” or “Recovery” tab on your device’s dashboard, then follow the prompts to restore a file or folder. Completing this step regularly is the best way to ensure your backups are reliable and your business can bounce back from unexpected data loss.
Step 5: Set Up Alerts and Notifications
Don’t wait to discover backup failures after the fact—DATTO lets you set notifications for immediate alerts if something goes wrong. Find your “Notifications” settings, configure alerts for failures or missed backups, and send them directly to your IT team. This quick step ensures you’re always in the loop.
Step 6: Keep Policies, Updates, and Training Current
Review your backup retention policies in the “Settings” or “Retention Policy” section to make sure they match your business requirements. Update your DATTO devices and software often for the latest security and performance. Finally, ensure your team knows how to check backups and perform restores with up-to-date documentation and user training. If your organization deals with sensitive or regulated data, consider complementing DATTO with Backup Services (Server & Microsoft 365) or Business Continuity Services for fuller protection.
When to Get Help
If you spot errors you can’t resolve, don’t hesitate to use the “Support” or “Help” option inside the DATTO portal. And for businesses looking for more hands-on expertise or proactive oversight, managed backup and disaster recovery is available from experienced providers like System Support. We can handle regular reviews, alerts, test restores, and more—taking backup worries off your plate entirely.
Final Thoughts
Backing up data is only half the battle—verifying your backups means your business stays safe, no matter what happens. For help supplementing DATTO backups or for full IT support services in Canada, request a free quote from System Support today. Our team is ready to answer questions, guide your backup strategy, and give you complete peace of mind.
