In System Support Canada
WHAT WE DO
Unlimited Help desk Support
We provide 24/7 tech support, 365 days a year through certified technicians.
Data Protection
We provide backup services to protect your data and help save time and money.
Unlimited Server Assistance
We are on-call at any time for your managed firewall and server maintenance.
Website Development and Maintenance
We work with you and your budget to develop, host and maintain your company’s website.
The things we can do
Services you may
Request from us
Request from us
Unlimited Helpdesk Support
Unlimited Helpdesk Support
- Remote IT Support for workstations
- 7/24/365 Support
- Support for named users
- SLA Response times are within one hour during Business Hours and two hours After Hours
Managed IT Services (Helpdesk)
Managed IT Services (Helpdesk)
- Remote and Onsite IT Support
- Business Hours (Monday – Friday, 9am to 5pm)
- SLA Response times are within one hour during Business Hours and four hours After Hours
- Remote support is billed in 15 minute increments and onsite support have a one hour minimum
Unlimited Server Support
Unlimited Server Support
- Support Named Server
- 7/24/365 Support
- Maintenance, update, and Patching
Unlimited Firewall Support
Unlimited Firewall Support
- Remote IT Support for Firewall
- 7/24/365 Support
Develop Website
Develop Website
- Develop CMS Website for Your Company
- Develop eCommerce Website
- Develop Your Portal and WebApplication
Maintenance of Website
Maintenance of Website
- Fix your Website Problem
- Update and add new feature
- BackUp And Restore
- 7/24/365 Support
Backup Services for Server
Backup Services for Server
- Provide Virtual Server Backup
- 7 days incremental retention policy
Business Continuity Services
Business Continuity Services
- Synchronizing every 1 hour
- Providing Access to DR site within 1 hour
- Protected by encryption in transit
- Protected by encryption at rest
Backup Services for O365
Backup Services for O365
- One Year – Infinite Cloud Retention
- Backup Services for mailbox
- Backup Services for OneDrive
- Backup Services for SharePoint
Setting up
Our team will set up your own dedicated IT department for you
Support
Our team will support you full time and will be by your side
Prevent threats
Our team protects your business so that it is not damaged in the Internet world
Increase efficiency
Our team will increase your efficiency by optimizing the IT department
- As your business grows, we can help determine which technology to use today and into tomorrow.
- We can help find the right tools to use to save money.
- We are committed to transparency. All costs for implementation, custom design, maintenance and support will be communicated, up front.
- More businesses are taking their data into the Cloud. We help you understand the risks and rewards of Cloud computing in your business.
- As a small business ourselves, we understand the need to produce profitable returns. We can help.
- We are honest about the risks of using new technology solutions and provide our best advice about when to give an emerging solution a try and when to step back.
- We consider each client’s overall enterprise architecture (operating systems, databases, back-up systems, accounting software, time tracking systems, project management, customer relationship management software, communication, payment systems) when giving advice.
- We recognize the challenges of running a businesses. We recommend using experts like us for all your IT needs for your peace of mind.
- Allow us to help you stay on top of industry trends, understand today’s vulnerabilities for small to mid-sized businesses and help you provide digital services from anywhere and anytime.
- Nous sommes honnêtes quant aux risques liés à l’utilisation de nouvelles solutions technologiques et fournissons nos meilleurs conseils sur le moment où essayer une solution émergente et quand prendre du recul.
- Nous considérons l’architecture globale de l’entreprise de chaque client (systèmes d’exploitation, bases de données, systèmes de sauvegarde, logiciels de comptabilité, systèmes de suivi du temps, gestion de projet, logiciel de gestion de la relation client, communication, systèmes de paiement) lors de la prestation de conseils.
- Nous reconnaissons les défis de la gestion d’une entreprise. Nous vous recommandons de faire appel à des experts comme nous pour tous vos besoins informatiques pour votre tranquillité d’esprit.
- Permettez-nous de vous aider à rester au fait des tendances du secteur, à comprendre les vulnérabilités actuelles des petites et moyennes entreprises et à vous aider à fournir des services numériques de n’importe où et à tout moment.
company data
We are here to help with your concerns
How much do I need to invest in technology?
At SSC, we work with your budget to make the best solution based on your requirement and priorities. We can provide the best infrastructure and services possible through Remote Desktop Services (RDS environment), SharePoint Environment with data protection, server maintenance and help desk support.
Is my current IT infrastructure vulnerable to cyber-attacks?
SSC provides backup services along with security measures to protect your data. We can also look at your entire operation and recommend actions to protect your data as much as possible. Think of cyber security like maintaining your house in proper order. You can have an aging roof, an old furnace or even a threat at your front door. There are multiple ways at which cyber threats can present itself which requires a comprehensive understanding of each risk to plan for future action.
How can Cloud computing take my business to the next level?
There is greater demand for remote work. SSC can help you consider the risk and rewards of building a fully remote environment for your company and people.
What training needs will my staff require for new systems and applications?
Going to RDS Environment or Cloud based services require a change management approach. We will work with you to provide tools and resources to help your people embrace change to work smarter.
WHAT WE DO
We work together to make a world of difference.
Our Partners
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System Support Canada is 100% compliant with the GDPR data protection regulation. Visit our privacy policy to learn how we collect, keep, and process your private information in accordance with these laws. By submitting this form, you authorize a representative of System Support Canada to contact you for the purpose of providing a quote for IT support services. (As per UK GDPR and EU GDPR, collected information will be disposed after 90 days)