Address
88 Harbour St. Toronto, Ontario, M5J0C3.
Mon – Fri: 9AM–5PM EST
Sat – Sun: Closed

Website Management & Support Services

Keep your website running at peak performance with expert website management and support. Remote CMS updates, plugin troubleshooting, DNS/SSL handling, and fair time-based billing.

Table of Contents

Your website is too important to fail. Whether it’s a critical plugin conflict, downtime due to a server issue, or a CMS update gone wrong, you need fast, reliable help. Our WebOps Flex Blocks offer expert website management and support in flexible increments — all fully remote and tailored to your unique site setup. From incident response and performance tuning to plugin updates and DNS/SSL troubleshooting, we act as your extended WebOps team so your business stays online and optimized. 

Remote Website Support & Troubleshooting

When your website breaks, you need support right away. Our remote support services cover:
  • Emergency response for website outages and critical performance issues
  • Troubleshooting for front-end errors, backend issues, and plugin failures
  • Real-time resolution via remote access tools
  • Minimum 1-hour per incident, billed in 15-minute increments
  • Example: A marketing agency's WordPress site went down due to a theme conflict. We restored full functionality within 90 minutes and applied a compatibility patch.

Website Software & Plugin Management

Keep your CMS secure, stable, and up to date with our plugin and software oversight:
  • WordPress, Joomla, and Drupal updates
  • Plugin patching and conflict resolution
  • Theme updates and UI stability testing
  • Pre- and post-update site backups
  • Avoid costly downtime and compatibility headaches with proactive website software management.

DNS, Domain & SSL Management

Let us handle the technical backend so you don't have to:
  • DNS record updates, MX record changes, and CNAME configurations
  • Domain registration and renewal tracking
  • SSL certificate issuance, renewals, and installations
  • HTTPS redirection and security validation
  • Maintain uninterrupted access and trust signals with smooth domain and SSL operations.

Coordination with Hosting Providers & Third Parties

No more back-and-forth emails with vendors. We coordinate directly with:
  • Web hosting providers to resolve performance and server-side issues
  • Email and DNS platforms to ensure integration and uptime
  • Third-party plugin developers when compatibility is broken
  • We manage escalations and technical communications so you don’t have to.

Implementation of Web Best Practices

Stay compliant, secure, and efficient with modern web standards. Our service includes:
  • Uptime monitoring with instant alerts
  • Page speed optimization and caching configuration
  • Web application firewall (WAF) setup and security hardening
  • Scheduled backup management and restoration testing
  • Your website becomes faster, safer, and more resilient with proactive care.

Transparent Time Tracking & Fair Billing

Our WebOps Flex Blocks give you control and clarity over costs:
  • Work billed in accurate 15-minute increments
  • No unnecessary rounding or vague hourly charges
  • Detailed time logs and service reports
  • Use only what you need, when you need it
  • Ideal for businesses that want expert help without long-term contracts or retainers.

Frequently Asked Questions

What CMS platforms do you support?
We support WordPress, Joomla, Drupal, and other major open-source content management systems.
Most incidents are triaged within 1 hour during business hours, with emergency response available upon request.
Yes. We specialize in resolving plugin conflicts, updating themes, and ensuring stability after changes.
Absolutely. We manage renewals, DNS records, SSL provisioning, and secure HTTPS setup.

Ready for fast, expert website support without the bloat?

Let our WebOps Flex Blocks handle your toughest issues with precision and fairness.

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Data privacy is all about maintaining customer trust, protecting your brand and ensuring business continuity.

Even a small security incident can put your entire business at risk. That’s why it’s business critical to manage data privacy with careful oversight. 

Comment "Handle With Care," and we’ll reach out to you for a free consultation.

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Many businesses assume they’re secure until something goes wrong.

Having the right IT partner can help you:

•	Take proactive steps to reduce risks.
•	Improve compliance and avoid fines.
•	Respond and recover quickly after a breach.

Don’t fall for the illusion of protection. Send us a message to ensure your policies are effective.

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Ever tried putting a broken mirror back together? You can seal the pieces and even polish them, but the cracks will always be visible. 

In the same way, data privacy incidents hurt your business and destroy your credibility. 

Want to learn how to protect your data more effectively? Message us to schedule a meeting today with our data privacy experts.

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Some messes leave a mark. And no matter how hard you try, you can’t get rid of that stain.

Similarly, a single privacy incident can leave behind broken trust, compliance headaches and reputational damage.

Comment "Let’s clean up" to learn how we can fortify your privacy posture before cracks appear.

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A data breach is bad for business. No matter how quickly you get it all back together, you still have to face the reputational and financial damage. 

When you take preventative steps to protect your data, you can safeguard your customers’ trust and protect your business.

When you partner with us, we make it easy to strengthen your privacy defenses. DM us to learn more.

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Every IT system has a pulse. The steadier the pulse, the steadier your business is.

But when your tech pulse fluctuates, it’s time to pause and look for early warning signs like:

•	Files taking longer to open.
•	Emails or apps loading slowly.
•	Wi-Fi drops or lags during video calls.

Catch the signs early to avoid costly headaches later. Talk to our team today to learn how we can help keep your pulse strong.

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Small IT issues rarely stay small.

A lagging system becomes a bottleneck. 

A security warning turns into a breach.

A slow response ends up costing hours of work.

Schedule a call with us today to stop small issues from becoming big problems.

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Feeling the symptoms of “tech fever”?

It starts small with sluggish systems, frozen screens and failed backups. Ignoring updates and neglecting maintenance only makes it worse.

Give your business the care it deserves. Identify what’s draining performance and restore your IT to full strength.

Reach out today and let’s get your technology healthy again.

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Imagine this: it’s Monday morning and your inbox calls in sick.

No emails. No client updates. No productivity. 

Here’s how you can spot the early signs of an unhealthy inbox:

•	Unusual spam or phishing activity.
•	Frequent sync or login issues.
•	Delays in sending or receiving messages.

Ready to keep your inbox in good shape? Book a tech health assessment today!

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Most downtime doesn’t start with a crash. Small, unnoticed signs like a weak signal could be your network’s cry for help.

A proactive tech health check can help you catch the signs early and save you from hours of downtime.

Don’t wait for a breakdown. Reach out to our team today to schedule a tech health assessment.

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Don't wait for a tech crisis to act.

IT issues often go unnoticed until they become serious problems. The key to staying ahead? Regular IT health checks that catch red flags early.

Schedule a quick call with our team to build a smarter, proactive plan to keep your systems healthy and secure.

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Unseen issues can hurt performance, disrupt operations and expose your business to security threats. A tech health check can help you:

•	Identify the top threats facing your business
•	Understand what a complete IT health check includes
•	Spot common gaps most businesses miss
•	And more

Protect your business from the unknown. If you’re unsure where to start, talk to our team today!

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Related Services

System Support Canada place picture
5.0
Based on 4 reviews
powered by Google
KH profile pictureKH
02:40 15 May 25
I will only work with Systems Suport Cananda, they are timely and efficiant. It is a pleasure working with them.
Sean Sander profile pictureSean Sander
20:59 07 May 25
We have been using IT support services from System Support Canada for several years now, and the experience has been consistently excellent. The transition to their services was smooth and well-managed, minimizing disruption to our operations.

Since partnering with them, we’ve seen a significant improvement in turnaround times for key IT tasks—particularly onboarding new staff, setting up user accounts, and managing software licenses. Their team is responsive, knowledgeable, and proactive in addressing both day-to-day issues and longer-term infrastructure needs.

System Support Canada has become a reliable extension of our team, and we value the peace of mind they provide in managing our IT systems. Highly recommended Seyed and his team.
Response from the owner 00:26 15 May 25
Hi Sean,Thank you so much for your thoughtful and generous review! We truly appreciate your continued trust in System Support Canada over the years. It's incredibly rewarding to hear that our efforts have made a positive impact on your operations—especially in areas like onboarding, user management, and license handling.Our goal has always been to serve as a seamless extension of our clients’ teams, and your feedback reaffirms that we’re on the right track. We're grateful for the opportunity to support your organization and look forward to continuing our strong partnership.Thanks again for the recommendation—it means a lot to the entire SSC team!Warm regards,Seyed NozadiPresident & FounderSystem Support Canada
陈一山 profile picture陈一山
13:56 07 Jul 24
I worked with Seyed and he is very professional, responsible, and detail-oriented to help my business in terms of IT so that I can just focus on my business. His suggestion is very on point tailored for small and median sized businesses.

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